FAQ

AM I ENTITLED TO ANY DEALS AS A NEW CUSTOMER?

YES! WHEN JOINING FOR THE FIRST TIME , ENJOY 3 CLASSES FOR ONLY $39!

DO YOU HAVE LOCKER ROOMS?

CLIQUE HAS LOCKER ROOMS FOR CLASSES WITH KEYLESS LOCKS, PERSONAL TRAINING SUITES HAVE THEIR OWN PRIVATE CHANGING AREA.

DO YOU HAVE CHILD CARE?

WE DON’T HAVE CHILD CARE RIGHT NOW. 

DO YOU HAVE WATER OR DO I HAVE TO BRING MINE?

WE SELL CLIQUE PLASTIC BOTTLES FOR $7 AND HAVE A FILTERED WATER FOUNTAIN AT THE STUDIO IF YOU NEED TO FILL UP. 

DO I NEED TO CREATE AN ACCOUNT?

YES. IT'S IMPORTANT FOR US TO KNOW WHO'S IN OUR "CLIQUE" AND TO HAVE ALL OF YOUR CONTACT INFORMATION. YOU CAN CREATE AN ACCOUNT ON OUR SITE OR ON OUR  CLIQUE FITNESS APP, WHICH YOU CAN FIND IN YOUR GOOGLE PLAY OR APPLE APP STORE.

DO I NEED TO REGISTER OR CAN I SHOW UP?

YES ALL CLASS ATTENDEES SHOULD SIGN UP TO CLASSES IN ADVANCE ONLINE OR ON THE APP, WE CAN NOT ACCEPT WALKINS. 

IF YOU HAVE TRIED REGISTERING AND HAVING ISSUES DOING SO PLEASE EMAIL THE STUDIO AND WE'LL HELP YOU OUT.

PLEASE ASSUME IF YOU HADN'T GOTTEN A CONFIRMATION EMAIL FOR YOUR RESERVATION THAT YOU AREN'T REGISTERED TO THE CLASS.

DO I NEED TO HAVE A MEMBERSHIP?

NOT AT THIS TIME.

HOW OLD DO I NEED TO BE TO TAKE A CLASS?

THE YOUNGEST AGE IS 14 YRS OLD TO JOIN A CLASS. FOR CYCLING A RIDER MUST BE AT LEAST 4’11 TO FIT ON THE BIKE PROPERLY. 

DO I HAVE TO HAVE MY OWN CYCLING SHOES FOR CLIQUE-N-CYCLE CLASSES?

NO. WE OFFER SHOES TO LEND FOR CLASS FREE OF CHARGE. YOU ARE OF COURSE WELCOME TO BRING YOUR OWN THOUGH OR RIDE WITH YOUR OWN SNEAKERS WHICHEVER YOU ARE MOST COMFORTABLE WITH. HOWEVER, IF YOU CHOOSE TO RIDE IN YOUR OWN SNEAKERS, PLEASE EMAIL IN ADVANCE TO BE SURE YOU'VE SELECTED A BIKE WITH A SHOE CASE.

HOW EARLY SHOULD I COME?

WE RECOMMEND ARRIVING AT LEAST 10 MINUTES BEFORE YOUR CLASS. PLEASE NOTE, THAT IF YOU ARE LATE THE DOORS GET LOCKED AND YOUR CLASS WILL BE FORFEITED.

WHAT DO I NEED TO WEAR?

WE SUGGEST A LOOSE FITTING TEE OR TANK ON TOP AND FORM-FITTING PANTS OR SHORTS ON THE BOTTOM. 

CYCLING SHOES OR SNEAKERS TO CLIQUE-N-CYCLE CLASSES. 

HOW DOES IT WORK WHEN I GET THERE?

WHEN YOU ARRIVE AT THE STUDIO, CHECK IN WITH THE INSTRUCTOR. HE/SHE WILL HELP YOU GET SET UP AND GIVE YOU A TOUR OF THE STUDIO.

WHAT IS THE CANCELLATION POLICY?

FOR CLASSES WE ASK THAT YOU NOTIFY US 6 HRS PRIOR TO CLASS TIME TO CANCEL.  ANYTHING PAST 6 HRS IN ADVANCE WOULD BE CONSIDERED A LATE CANCEL AND A FORFEITED CLASS.

WHAT IS THE LATE POLICY?

we can not allow anyone into THE STUDIO PAST CLASS START TIME.

WHAT ARE YOUR HOURS?

THE STUDIO OPENS 10 MINUTES PRIOR TO EACH CLASS. PERSONAL TRAINING SESSIONS RUN THROUGH THE DAY. TO SCHEDULE AN APPOINTMENT FOR A TOUR OF THE STUDIO EMAIL US!

WE CANT WAIT TO HAVE YOU AS A PART OF OUR CLIQUE! SEE YOU IN CLASS! 🙂

PLEASE NOTE THAT ALL PURCHASES ARE NON-REFUNDABLE.

Loading...